Bigo Technology Pte. Ltd. is a fast-growing Internet company established in Singapore. We are focus on video broadcast and VoIP related product and services in all over the world.
Our leading mobile video broadcast product in Thailand - BIGO LIVE has attracted Thailand's most active young & fashion people together to share their interests. Initial launched in March, 2016, BIGO LIVE became the most popular App and ranked #1 in Apple App Store and Google Play in Thailand market since launch. We are still moving forward to other countries and areas to meet our goal of ‘Bring Fashion to LIVE’.
As an innovative internet company, Bigo Technology Pte. Ltd. owns over 40 patents in VoIP/Video technology. More than 80% of our employees are engineers and 73% of team holds master degree.
Our long term vision is to build a brand new LIVE based social community in the world. We hope everyone can share their moments in everywhere and anytime in a much easier way.
BIGO LIVE User Agreement
1. Special Notices
1.1 The BIGO LIVE agrees to provide a live streaming network / platform of live stream content or other content uploaded directly by users (User Generated Content – “UGC”) utilizing the internet and cellular networks based services (hereafter "Web Services") in accordance with the provisions of this Agreement and any terms of use that are periodically issued. To obtain these Web Services, the service user (hereafter the "User") shall agree to the provisions of this Agreement in its entirety and complete the registration process as indicated on the page. By clicking on "Sign Up" during the registration process, the User wholly agrees to all provisions in the items of this Agreement. By using the Web Services under this Agreement, User hereby declares that: (i) User is of the sufficient legal age (according to the prevailing regulations) and have the full legal capacity and are not prohibited to enter into and conclude a binding agreement, or (ii) you have obtained the consent from your parents or guardian to use the Web Services and to be bound by this Agreement. You also declare that the information you provide in the registration process is always correct, true, up to date and accurate. This Agreement is an agreement between the User and BIGO TECHNOLOGY PTE. LTD., a company registered in Singapore with its registered address at 8 TEMASEK BOULEVARD #14-03A SUNTEC TOWER THREE SINGAPORE, being the developer of the BIGO LIVE product (“BIGO LIVE”). The BIGO LIVE has the right to amend or modify this Agreement as it may consider necessary without further notice to User, including by way of announcing the amendment to the Web Services and the User agrees that by continuing to use the Web Services after the amendment or modification, the User agrees to be bound by the amended terms and conditions which has been modified. The User is fully required to know the modified and newest version of the Agreement by accessing the following link: About us>User Agreement. For the purposes of this Agreement, the BIGO LIVE and the User shall be jointly referred to as the “Parties” and any one of them as a “Party”.1.2 After the User is successfully registered, the BIGO LIVE will assign each user a user account and password, the safekeeping of which shall be the responsibility of the User. The User shall bear full legal liability for all behavior and activities conducted through their user account. The User shall indemnify and hold the BIGO LIVE free and harmless from any claims and/or lawsuits from any third parties arising out of the User’s use or unlawful use of the Web Services through its user account.
2. Web Services Content
2.1 The actual content of the Web Services is provided by the BIGO LIVE based on the situation, e.g., a live video broadcast, video on demand, music streaming, searches, networking, forums (BBS), chat rooms, email and the posting of comments, etc.2.2 Some of the Web Services provided by the BIGO LIVE require payment. When the User uses such paid-for services, they will be required to pay the relevant charges to the BIGO LIVE. For paid-for Web Services, the BIGO LIVE will give the User explicit notice in advance. The User can only access such services if he/she confirms, as prompted, that he/she agrees to and pay the relevant charges. The User acknowledges and agrees that if the User chooses to decline to pay the relevant charges, the BIGO LIVE has the right to not provide such paid-for Web Services to the User.
2.3 Where payment in relation to the Web Services is required, the payments shall be subject to a separate BIGO LIVE Payment Policy which shall constitute an inseparable part of this Agreement, which may be obtained by accessing following link:About us>User Agreement
2.4 The User understands that the BIGO LIVE merely provides the relevant Web Services, and that the User is solely responsible for his/her own required equipment (such as PC, cell phone or any other devices used for connecting to the internet or cellular network) relevant to these Web Services, as well as the necessary costs (such as telephone or internet charges for internet connection and cell phone charges for cellular network usage) thereof.
3. Modification, Suspension, Termination or Restriction of Service
3.1 In consideration of the unique nature of Web Services, the User acknowledges and agrees that the BIGO LIVE has the right, at its sole discretions, to modify, suspend or terminate part or all of these Web Services (including those requiring payment) at any time and from time to time. The BIGO LIVE may also impose limits on certain features and services or restrict the User’s access to part or all of these Web Services. If the modified, suspended, terminated or restricted Web Service is a free service, the BIGO LIVE is not obligated to notify the User and shall not have any liability in whatsoever forms to the User or any third party. If the modified, suspended or terminated Web Service is a paid-for service, the BIGO LIVE shall notify the User in advance of any modification, suspension or termination, and should provide affected users with an alternative paid-for service of equivalent value.3.2 The User understands that the BIGO LIVE needs to perform scheduled or unscheduled repairs and maintenance on the platform providing the Web Services (such as the website or cellular network, etc.) and the relevant equipment. If such situations cause an interruption of paid-for Web Services for a reasonable duration, the BIGO LIVE shall not bear any liability to the User and/or to any third parties. However, the BIGO LIVE shall provide as much advance notice as possible.
3.3 The BIGO LIVE has the right to suspend, terminate or restrict provision of the Web Services under this Agreement at any time and is not obligated to bear any liability to the User or any third party, if any of the following events occur:
3.3.1 Personal information provided by the user is false;
3.3.2 The User violates the terms of use stipulated within this Agreement;
3.3.3 The User does not make a payment to the BIGO LIVE, as stipulated, to cover the relevant service fees when using paid-for Web Services.
3.4 If the User's registered account for a free Web Service is inactive for 90 consecutive days, or the User's registered account for a paid-for Web Services is inactive for 180 consecutive days following expiration of the subscription period, then the BIGO LIVE has the right to delete the account and discontinue the provision of relevant Web Services to the User.
3.5 If the User's registered free account name violates any laws and regulations or national policies, or if it infringes upon the legal rights and interests of any third party, the BIGO LIVE retains the right to revoke the account name.
4. Terms of Use
4.1 When applying to use the BIGO LIVE's Web Services, the User must provide accurate personal information and promptly update the information if any changes occur, and upon request from the BIGO LIVE, provide evidence to verify accuracy of the information given.4.2 The User shall not transfer or loan his account or password to others. The User shall immediately notify the BIGO LIVE if he discovers unlawful use of his account by others. The BIGO LIVE shall not bear any liability, in whatsoever forms, if hacking or user negligence results in the unlawful use by others of the User's account or password.
4.3 The User agrees that the BIGO LIVE has the right to, when providing Web Services, place any type of commercial advertisement in any form or other types of commercial information (including, but not limited to, the placement of advertisements on any page of the BIGO LIVE website). The User also agrees to receive promotional or other relevant commercial information from the BIGO LIVE via email or other methods.
4.4 By using and/or uploading any live stream content or other content through a BIGO LIVE Web Services (including but not limited to forums, BBS, comments or personal microblogs) to publicly accessible areas of the BIGO LIVE website, the User grants to the BIGO LIVE the permission, free, permanent, irrevocable, non-exclusive and fully sub-licensable rights and license, without any territorial or time limitations and without requiring any approvals and/or compensations, to use, copy, modify, adapt, publish, translate, edit, dispose, create derivate works of, distribute, perform and publicly display such content (in whole or in part), and/or incorporate such content into existing or future forms of work, media or technology.4.5 While using the BIGO LIVE Web Services, the User must abide by the following:
4.5.1 The User shall comply with all applicable laws and regulations in Singapore;
4.5.2 The User shall comply with all agreements, stipulations and procedures applicable to the Web Services;
4.5.3 The User shall not use the Web Services system for any unlawful purposes which is in violation of the prevailing laws, decency and public policy;
4.5.4 The User shall not, in any shape or form, use BIGO LIVE Web Services to infringe upon the commercial interests of the BIGO LIVE, including but not limited to the posting of commercial advertisements without the express permission of the BIGO LIVE;
4.5.5 The User shall not use the BIGO LIVE Web Services system to engage in behavior that may adversely impact the normal operation of the internet or cellular network;
4.5.6 The User shall not use Web Services provided by the BIGO LIVE to upload, display or distribute any false, harassing, harmful, abusive, threatening, vulgar or obscene messages or information, or any other type of unlawful messages or information;
4.5.7 The User shall not infringe upon the patents, copyrights, trademarks, right to reputation or any other legal rights and interests of any third party;
4.5.8 The User shall not use the BIGO LIVE Web Services system to engage in any behavior detrimental to the interests of the BIGO LIVE;
4.6 The BIGO LIVE has the right to review and monitor the User's usage of the BIGO LIVE Web Services (including, but not limited to, review of content stored by the User on the BIGO LIVE website). If the BIGO LIVE, at its sole discretions, reasonably consider that the User violates any of the aforementioned stipulations when using the Web Services, the BIGO LIVE or its authorized agent has the right to request the User to rectify the situation or to directly take all necessary measures (including, but not limited to, modifying or deleting the content posted by the User, or suspension or termination of the User's rights to use the Web Services) to mitigate the impact of the User's improper conduct without requiring any approval from the User. In addition to the aforesaid provisions, if the BIGO LIVE discovers or reasonably suspects that any of the User's virtual currency or virtual item in the Web Services may have an illegitimate or inappropriate source, or is in an abnormal status, the BIGO LIVE is entitled to suspend the User's rights to use the Web Services to investigate such virtual currency or virtual item, without requiring any approval from the User.
4.7 Any disclaimers, notifications or cautions regarding the usage of particular BIGO LIVE Web Services, which are issued through various methods (including, but not limited to, webpage announcements, emails and SMS reminders) shall be deemed to form part of this Agreement. Usage of such Web Services shall be deemed to be a confirmation of the User's acceptance of the content of such disclaimers, notifications and cautions.
4.8 The BIGO LIVE will limit access to information about the User to employees who we believe reasonably need to come into contact with that information to provide products or services to the User or in order to do their jobs.
5. Intellectual Property Rights
5.1 All text, data, images, graphics, audio and/or video information and other materials within the Web Services provided by the BIGO LIVE are property of BIGO LIVE are protected by copyright, trademark and/or other property rights laws. Nothing in this Agreement shall be construed as conferring any license of any intellectual property rights or such materials by the BIGO LIVE to the User. The User is prohibited from copying, displaying, downloading, modifying, reproducing or creating any derivative works of such materials, directly or indirectly published, performed, rewritten or republished for performance or distribution purposes, or otherwise used for commercial purposes without prior written consent from BIGO LIVE. The entirety or any part of such information may only be stored on a computer for private and non-commercial use. In further consideration of the unique nature of the Web Services, the BIGO LIVE shall not bear any liability for any loss or damage incurred by the User by using the Web Services, any compensation, in any form, to the User or any third party for delays, inaccuracies, errors or omissions, interruption or defect arising from the production, the operation, transmission, transfer or submission, communications-line failure, theft or destruction of all or part of the aforementioned information, nor for any losses or damages arising from, or caused by, such inaccuracies, errors or omissions or any unauthorized access of the Web Services.5.2 Any intellectual property rights of any software (including, but not limited to, any images, photos, animations, video recordings, audio recordings, music, text, add-on programs and supplementary material) belonging to any third party used by the BIGO LIVE in the provision of Web Services belong to such third party copyright holder. The User may not reverse engineer, decompile or disassemble such software without the prior permission of the copyright holder.
5.3 By providing live-feed content or by uploading other content including but not limited to files, photographs, links, texts and images, User agrees to give the BIGO LIVE(including and all other users of the Web Services) an irrevocable non-exclusive royalty-free rights to use the UGC or any other content and their selection and arrangement for any purpose including publication, display, modification, and creation of derivative works.
6. Privacy Protection
6.1 The protection of user privacy is a fundamental policy of the BIGO LIVE. The BIGO LIVE guarantees that it will not publicly disclose or provide a third party with an individual user's registered information or non-public content, which is stored in the BIGO LIVE during the use of Web Services. However, the following circumstances are excluded:6.1.1 When prior express authorization is obtained from the User;
6.1.2 When and as required by applicable laws and regulations;
6.1.3 When and as required by relevant competent authorities of the government;
6.1.4 When it is necessary to safeguard the public interest;
6.1.5 When it is necessary to safeguard the legal rights and interests of the BIGO LIVE.
6.2 The BIGO LIVE may collaborate with a third party to provide the User with relevant Web Services. In this scenario, the BIGO LIVE has the right to share the User's registered information with a third party, if the third party agrees to bear responsibility for providing privacy protection equivalent to that of the BIGO LIVE.
6.3 Under the condition that no private information of an individual user is disclosed, the BIGO LIVE has the right to analyze the entire user database and utilize the database for commercial purposes.
6.4 The User acknowledges and agrees that the User may, directly or indirectly, provide any of its personal information through its use of the Web Services and as provided under this agreement. For the purposes of this article, the User hereby agrees and consents to the use of the User’s personal information by the BIGO LIVE, and such shall be considered as the consent as stipulated under the prevailing Indonesian laws.
6.5 The BIGO LIVE Privacy Protection will be subject to separate BIGO LIVE Privacy Policy, which shall constitute an inseparable part of this Agreement, which may be obtained by accessing following link:About us>User Agreement.
7. Disclaimers
7.1 The User expressly agrees that he/she shall be fully responsible for any risks involved in using the BIGO LIVE Web Services. The User shall also be responsible for any and all consequences arising from the Use of BIGO LIVE Web Services, and the BIGO LIVE shall not bear any liability to the User.7.2 Under no circumstance does the BIGO LIVE guarantee that the Web Services will satisfy the User's requirements, or guarantee that the Web Services will be uninterrupted. The timeliness, security and accuracy of the Web Services are also not guaranteed. The User acknowledges and agrees that the Web Services is provided by the BIGO LIVE on an “as is” basis. The BIGO LIVE make no representations or warranties of any kind express or implied as to the operation and the providing of such Web Services or any part thereof. The BIGO LIVE shall not be liable in any way for the quality, timeliness, accuracy or completeness of the Web Services and shall not be responsible for any consequences which may arise from the User’s use of such Web Services.
7.3 The BIGO LIVE does not guarantee the accuracy and integrity of any external links that may be accessible by using the Web Services and/or any external links that have been placed for the convenience of the User. The BIGO LIVE shall not be responsible for the content of any linked site or any link contained in a linked site, and the BIGO LIVE shall not be held responsible or liable, directly or indirectly, for any loss or damage in connection with the use of the Web Services by the User. Moreover, the BIGO LIVE shall not bear any responsibility for the content of any webpage that the User is directed via an external link that is not under the control of the BIGO LIVE.
7.4 The BIGO LIVE shall not bear any liability for the interruption of or other inadequacies in the Web Services caused by circumstances of force majeure, or that are otherwise beyond the control of the BIGO LIVE. However, as far as possible, the BIGO LIVE shall reasonably attempt to minimize the resulting losses of and impact upon the User.
7.5 The User agrees that the BIGO LIVE shall not bear any liability for any losses arising from inadequacies in the quality of the following products or services provided by the BIGO LIVE:
7.5.1 Web Services provided to the User free of charge;
7.5.2 Any complimentary products or services offered to the User;
8. Compensation
The User agrees to safeguard and maintain the interests of other users. If the User violates the relevant laws and regulations, or any of the provisions of this Agreement, and in doing so causes damages to the BIGO LIVE or any other third party, the User agrees to bear full responsibility for compensation of any damages caused.
9. Changes to the Agreement
9.1 The BIGO LIVE has the right to make changes at any time to any provision of this Agreement. Once the contents of this Agreement have been modified, the BIGO LIVE will publish the contents of the modified Agreement directly on the BIGO LIVE website. This announcement shall be deemed to be a confirmation that the BIGO LIVE has notified users of the changes. The BIGO LIVE may also inform users of the details of the changes through other appropriate methods.9.2 The User has the right to discontinue use of the Web Services if they do not agree to the changes made by the BIGO LIVE to relevant provisions of this Agreement. Continued use of the Web Services shall be deemed as an acceptance of such changes.
10. Delivery of Notifications
10.1 Under the terms of this Agreement, all notifications sent to users by the BIGO LIVE may be delivered via a webpage announcement, email, text message or post; such notifications shall be deemed to have been received by the recipient on the date sent.10.2 Notifications from the User to the BIGO LIVE should be sent to the contact address, fax number, email address or other contact details officially issued by the BIGO LIVE.
11. Legal Jurisdiction
11.1 This Agreement shall be governed by and construed in accordance with the laws of Singapore, without regard to choice of law principles. Should a dispute arise between the Parties in connection with this Agreement, the Parties shall attempt to resolve such dispute through friendly consultations between themselves. If, however, the dispute cannot be resolved within thirty (30) days after commencement of such friendly consultations, then the Parties agree that such and all disputes arising from the implementation of or in connection with this Agreement, including questions regarding its existence, validity or termination, shall be settled, referred to and finally resolved by the Guangzhou Arbitration Commission (“GZAC”), under its Rules of Arbitration for the time being in force, which rules are deemed to be incorporated by reference to this section. The arbitration shall be conducted in English by three (3) arbitrators from the then existing GZAC list of arbitrators where each Party shall appoint one arbitrator and these two shall appoint a third arbitrator. The award shall be final and binding on both Parties. Expenses of the arbitrator(s) shall be divided equally between the parties.11.2 The Parties shall keep confidential all information relating to the arbitration, including without limitation, the existence of arbitration proceedings (or the possibility thereof), the proceedings themselves, all statements given or made during the course of the proceedings, all documents and other information submitted by parties in connection with the proceedings, all documents and other information issued by the arbitrator and/or the arbitration centre and the arbitral award. Nothing herein shall be deemed to limit the parties’ rights to seek interim injunctive relieve from any court to prevent or curtail any breach of this Agreement.
12. Other Terms
12.1 This Agreement constitutes the entire agreement of agreed items and other relevant matters between both parties. Other than as stipulated by this Agreement, no other rights are vested in either Party to this Agreement.12.2 If any provision of this Agreement is rendered void or unenforceable, in whole or in part, for any reason, the remaining provisions of this Agreement shall remain valid and binding.
12.3 The headings within this Agreement have been set for the sake of convenience, and shall be disregarded in the interpretation of this Agreement.
12.4 Language: This Agreement is made in the English and the Parties agree that in the event of any inconsistency between the English and the Indonesian language versions, then the English language version shall prevail and take precedence.
BIGO LIVE Privacy Policy
Scope of this Privacy Policy
This privacy policy is applicable to how the BIGO LIVE handles personally identifiable information that is left when users log in to the website and server, as well as other personally identifiable information shared with our business partners.
This privacy policy is not applicable to organizations that do not belong to the BIGO LIVE or non- BIGO LIVE employees.
This privacy policy constitutes an inseparable part of the BIGO LIVE User Agreement and must be read together with the BIGO LIVE User Agreement including but not limited to Clause 6 (on Privacy Protection) of the BIGO LIVE User Agreement.
Collection and Use of Information
The BIGO LIVE will collect your personally identifiable information when you register a BIGO LIVE account, use other BIGO LIVE products or services, access BIGO LIVE webpages, or participate in promotional or prize winning games. The BIGO LIVE also collects personally identifiable information from our business partners.
When you register a BIGO LIVE account, we will ask for your name, email address, interests, birthday, gender and personal webpage, in addition to a personal profile. Once you are successfully registered with the BIGO LIVE, we will be able to identify you when you log in to the server.
The BIGO LIVE automatically receives and records the information on your browser and server logs, including your IP address, information in the BIGO LIVE cookies and your browsing history.
The BIGO LIVE uses this information to enhance the quality of the video services that we provide and to improve the effectiveness to better tailor our services to your interests and needs.
Disclosure and Sharing of Information
When you submit the information, it shall be deemed as your consent to the BIGO LIVE’s regarding the collection, storage, use and disclosure of your personal information by the BIGO LIVE. The BIGO LIVE will never display, rent or sell your personally identifiable information to others.
The following circumstances are excluded:
When your desired products and services can only be provided if your personal information is disclosed;
When we are required to provide information to the companies that provide products or services on our behalf; (unless we notify you otherwise, these companies do not have the right to use your personally identifiable information); When we are required to comply with a court summons, court order or to comply with a legal process;
When we discover that you have violated the terms of use of the BIGO LIVE, BIGO LIVE global village or any other products or services.
The BIGO LIVE is not responsible for any collection, disclosure and/or use of your personal information provided by you to any third party's website which may be linked to or from our website.
Cookies
The BIGO LIVE will set or access BIGO LIVE cookies on your computer.
The BIGO LIVE allows those companies that publish advertisements on our webpages to set or access cookies on user computers. Other companies will use cookies in accordance with their own privacy policies, and cannot access cookies used by the BIGO LIVE.
In performing operations associated with our products and services, the BIGO LIVE uses web beacons to retrieve cookies from our website.
Web Beacons (if applicable)
Our webpages include electronic images (known as a "pixel GIF" or a "beacon") that allow the website to calculate the number of webpage users or users that have saved a certain cookie. The ways in which the BIGO LIVE uses beacons include:
Beacons used within the BIGO LIVE
The BIGO LIVE uses beacons on the website to calculate the total number of users and to identify registered users using saved BIGO LIVE cookies.
We are able to provide customized webpage services when you are on non-6.cn websites by saving BIGO LIVE cookies.
Web beacons are used outside of the BIGO LIVE domain
The BIGO LIVE uses website beacons to collect data for partner websites; relevant data is also used for statistical purposes.
When the BIGO LIVE places website beacons to collect data for our partners, we require our partners to inform users on their privacy policy page that the webpage uses website beacons.
N.B. This option will only be recorded in your current browser and will not be recorded in your user history. Therefore, to completely block the beacon, you must click on the above link on all of your computers and browsers.
HTML Emails
The BIGO LIVE typically adds a beacon when sending emails in HTML format (emails containing images) to count the number of opened messages.
Typically, electronic images are considered to be part of the webpage and, including banner ads, can all be used as beacons. Therefore, beacons can be added to all advertisements placed by the BIGO LIVE.
The BIGO LIVE tracks certain usage behavior. Information collected from web beacons are used to understand how customers use our products, provide more accurate reports and enhance the effectiveness of our marketing.
Editing Personal Account Information and Preferences
At any time, you have the right to edit your BIGO LIVE account information and preferences, including whether you would like to receive information on the latest products from the BIGO LIVE.
Security Safeguards
Your BIGO LIVE account is password protected to ensure the security of your privacy and information.
Under certain conditions, the BIGO LIVE uses the universally accepted SSL encryption system to ensure the security of information transfer.
Amendments to the Privacy Policy
The BIGO LIVE periodically makes changes to the privacy policy. If there are significant changes to the privacy policy, we will promptly notify users by posting the relevant terms in a prominent position on the webpage.
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